Legal
Glo’s terms, policies and notices, grouped by who they are for.
For everyone
Read these whoever you are.
- Privacy PolicyWhat personal information Glo holds, why, who it goes to, where it is processed, how long it is kept, and how to ask for access or correction.
- Refunds and CancellationsTwo different things kept apart: refunds of a Glo subscription, and refunds between a business and its own customer.
- Cookie PolicyEvery cookie Glo sets, why each one is necessary, and why there is no cookie banner.
- SubprocessorsEvery third party service that may handle personal information, what each does, and where each one processes it.
- Collection NoticesThe reference wording for each point at which personal information is collected, and what a person is told at the time.
For businesses using Glo
If you run a business and subscribe to Glo, these are your agreement with us.
- Terms of ServiceThe agreement between Glo and a business that subscribes: accounts, plans, billing, your data, and what each of us is responsible for.
- Acceptable Use PolicyWhat may and may not be done with Glo, and what a business is responsible for when it records information about its own customers.
- Data Processing AddendumFor a business that needs one in writing: how Glo handles personal information about that business's own customers, on its instructions.
For customers of those businesses
If you have booked a job with a business that uses Glo, these explain what we hold and who you are dealing with.