For customers of those businesses
Text messages
The four text messages Glo sends on a business's behalf, and how to stop them.
Version 1.3. Effective 1 October 2026.
The business you booked with uses Glo to run its bookings. Glo sends the texts below on their behalf.
What you get
Four texts, and only about a booking you made:
- when the business confirms your booking
- when the business cancels it
- when the business changes it
- when the business sends you a quote you asked for
Each one names the business and says what happened, and a confirmation or a cancellation also gives the booking's day and time. The details are in the email sent at the same time.
Replying
The texts come from a sender ID, not a number, so a reply will not reach anyone. Contact the business directly.
Stopping them
Ask the business to remove or change your mobile number on your record, and the texts stop.
Your number
The business holds it, and Glo holds it for them. Our Privacy Policy covers how it is handled and how to ask what we hold.
Questions
Questions about this document?
Email hello@welcomeglo.com.